Technical Support Pathway
Provide technical support, advice, and assistance to consumers and businesses by installing, maintaining, and troubleshooting computer hardware and software assets.
In a world dependent on communication via computer networks, Network Technicians play a vital role. They install, maintain, and troubleshoot Local Area Networks (LANs), Wide Area Networks (WANs) and data communication equipment. The Network Technician’s job also includes testing and configuring operating systems, repairing hardware, performing preventive maintenance and applying security measures to ensure that customer needs are met. As communication and collaboration across networks continues to grow, companies rely on network technicians to support the critical business applications that keep their organizations running effectively.
The course focuses on the basics of computer hardware, software, mobile computing, networking, troubleshooting, and emerging technologies.Course Details